Help – FAQ

Here you can find our frequently asked questions to help you get access to your account and courses. Still can’t find what you’re looking for? Contact us here.

ACCOUNT

How do I access the courses?

In order to access our courses (both free and paid), you will need an account with FoodCrumbles.
Create an account with FoodCrumbles. Once you’ve created an account and are logged in, go to the course you’re interested in, and click ‘take this course’ to sign up. If the course is a paid course you will be directed to our payment provider before getting access.
take this course

How do I create an account with FoodCrumbles?

You can create an account here.
Alternatively, most course pages offer the option to register for an account as well.
Lastly, you can select the ‘login’ option at the top and bottom of the website. Scroll down and select ‘register’, this will also sen you to the registration page to create an account.

COURSES

Is there a time limit on the courses?

No, you can do the courses at your own pace. That said, we do recommend going through the course on a regular schedule (e.g. a few hours every week) to ensure you don’t lose track.

Can I re-do sections?

Yes, you can always go back to re-do sections you’ve completed earlier. In fact, we encourage you to go back to those sections you found more difficult!

How do I get started in my course?

Once you signed up for your course through the sign-up button, you can navigate towards your course. Click on the title of the first section (either in the right sidebar or at the bottom of the page) and get rolling!

How do I keep track of my courses?

Once you’ve started a course, there will be a bar on the left-hand side showing you all the sections of the course. This helps you to keep track of where you are, by showing which sections you’ve completed, and which ones are unfinished.
When you return to the course, you automatically continue with the last uncompleted section.  

How do I move through the course?

The easiest option is to go through the topics one by one. After you complete a topic, select ‘mark complete’. The next topic will be opened.

PAYMENTS

How do I pay for a course?

Simply click the ‘take this course’ button on the course and you will be directed to our payment system.

What if I don’t have a credit card?

Currently, only credit card payments are accepted, please reach out if you would like to pay otherwise.

Do you offer discounts for schools?

Yes, we do! If you’d like your students to take our course, just reach out and we will provide you with a discount code giving your students free access!

What if I don’t like the course after having paid?

We offer a 14-day money-back guarantee. If you are not happy with the course or have changed your mind we will give a full refund. If you have taken a significant part of the course already when you ask for your money back we will ask you for some more feedback as to why the course isn’t meeting your needs to help us improve the course for future students.